City of Tshwane working around the clock to improve service delivery

Written by on April 7, 2021

We have employed additional teams

Jordan Griffiths the currently acting chief of staff in the office of executive mayor said that When the new administration took office In November 2020 There were immense Service delivery backlogs In various aspects of the municipality. Focus on Expediting service delivery has been critical as they have sought to ensure that they provide quality Service to the residents.

He said that as a result they have employed Additional teams to support in grass cutting , developed schedules to track new tenders to procure new Bitumen to create hot asphalt and ensure that they repair potholes. Their also monitoring the performance of departments on a week to week basis, Said Griffiths.

The municipality urges people that the issue of estimated amounts can be corrected at any time through various options available to .They can Report these in accuracies’ at their nearest Walk in centres or submit their correct reading to Meterrecords@Tshwane.gov.za , He also reiterated that it’s important for residents to Keep track of their reference numbers in instances where their not getting any Joy from officials , the matter can be escalated to PresidentialHotline@Tshwane.GOV.ZA for a speedy Response

Griffiths further stated that the city is facing the significant issue of Budget constraints and it is continuously assessing where funds can be saved or directed to upgrade infrastructure. The ODI stadium in Mabopane, North of Pretoria repairs Are a critical space requiring intervention and it forms part of the city’s Broader strategy to Ensure the infrastructure is upgraded and safeguard, he said.


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